Terms of use.
Last updated 3 September 2026. Plain English, on purpose.
The short version
Hosts create events and are responsible for them. Guests take photos and own them. Photos go to the host's private album and nowhere else. We keep the service running as well as we can, and we are honest when it does not. Australian consumer law applies and nothing here takes it away.
Using Get Candid — creating an event, or scanning a code and uploading a photo — means you agree to what follows.
What Get Candid is
A service that lets a host create an event with a printed code, and lets guests who scan that code send photos into the host's album. Guests do not need an account. Hosts sign in with an emailed code.
It is operated from New South Wales, Australia. Contact: matt@getcandid.photos.
Hosts
By creating an event you confirm that you are entitled to collect photos from the people attending it, and you take responsibility for the event and everything uploaded to it.
In practice that means: tell people the code is there and what it does — the printed sign does this for you — and respect anyone who does not want to be photographed. If someone asks you to remove a photo of them or their child, remove it. The tools to hide and delete are in your album.
Keep your sign-in email secure. Anyone with access to your inbox can sign in as you.
You may not use Get Candid to collect photos for surveillance, to harass anyone, or for anything unlawful. We will close events and workspaces that do.
Guests
By sending a photo you confirm you took it, or otherwise have the right to share it, and that it does not break the law or anyone's rights. Do not upload anything you would not be happy for the host and their invited team to see.
You can delete a photo you sent while the event is still open. After that, ask the host.
Who owns the photos
The photographer does. A guest keeps copyright in the photos they take. By uploading, a guest gives the host of that event permission to store, view, download and share the photo for the ordinary purposes of that event — the album, the thank-you email, the newsletter — without payment, for as long as the host keeps it.
Both hosts and guests give us the limited permission we need to store, process and display the photo in order to run the service. We claim nothing else. We do not use photos to train anything, to advertise anything, or for any purpose of our own.
Availability, and what can go wrong
We aim to keep Get Candid running and we test the parts that matter most — including a phone with no reception — but we cannot promise it will always work, at every venue, on every device. Photos are saved to the phone before they are sent, and guests are offered a copy for their own camera roll, precisely because a phone in a marquee is not a reliable thing.
Photos are stored on infrastructure designed for durability, but you should treat Get Candid as a way to gather photos, not as the only copy of anything irreplaceable. Download your album.
We may change or withdraw features, and will give reasonable notice for anything that affects an event you have already printed a sign for.
Fees
Get Candid is currently free while it is being developed. If that changes, existing events will not be charged retrospectively, and pricing will be shown before you create anything that costs money.
Our liability
The Australian Consumer Law gives you guarantees that cannot be excluded, and nothing in these terms tries to. Where the law allows us to limit liability for a failure to meet a guarantee, our liability is limited to supplying the service again.
Beyond that, to the extent the law permits, we are not liable for loss that comes from using the service in a way it was not intended for, from a device or network we do not control, or from a photo a guest chose to upload.
Ending things
A host can delete any photo, any event, or ask us to close their workspace at any time. Deletion is permanent.
We can suspend or close an event or workspace that breaks these terms, and will say why unless the law prevents it.
Privacy
How we handle personal information is set out in the Privacy policy, which forms part of these terms.
Changes and law
If these terms change in a way that matters, the date at the top changes and hosts with an active event are told by email. Continuing to use the service after that is acceptance of the new terms.
These terms are governed by the law of New South Wales, Australia, and any dispute belongs in its courts.